Circulation Team Leader (203)

Required experience

Education, Training and/or Experience

1. Bachelor’s degree or a high school diploma or GED and an equivalent combination of education, training and experience, and 
2. A minimum of one (1) year of customer service experience

Knowledge, Skills, Abilities and Personal Characteristics

1. Proficient in the use of the Integrated Library System (ILS)
2. Ability to maintain confidentiality and use appropriate judgment in handling information and records
3. Ability to interpret and apply laws, regulations and policies
4. Ability to work accurately with attention to detail
5. Ability to arrange items in alphanumeric and/or subject order
6. Ability to address and resolve patron conflicts equitably
7. Knowledge of state and federal employment laws
8. Ability to define problems, collect data, establish facts and draw valid conclusions
9. Proficient in the use of Microsoft Office applications including Outlook, Word, Excel, Access and PowerPoint
10. Ability to retain and follow circulation policies and procedures

Physical Demands

1. Ability to sit and use computer for extended periods and operate standard office equipment, daily
2. Ability to lift and move up to fifty (50) pounds, daily
3. Ability to push book trucks with up to 150 pounds of materials on them, daily
4. Ability to stand for extended periods, daily
5. Ability to perform repeated reaching, bending, climbing and squatting, daily
6. Travel by automobile is required occasionally