by
Marjorie Ingall and Susan McCarthy
published in
2023
Carol V says:
Let this book help make your apologies effective and empathic, and laugh along the way!
Drawing on research in psychology, sociology, law and medicine, the authors explain why a good apology is hard to find and why it doesn't have to be. They also delve into how to respond to a bad apology, how to teach children to apologize and more.
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158.2 ING
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Carol V
I worked in adult services 2015-2024 and love to read teen and adult fiction, graphic novels and historical nonfiction. When I can be pried from my reading spot, you will find me attempting yoga, devouring any type of baked good and spending time on the couch with my cat and dog.
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